Hi, Iām Shubha Arya.
Grounded in systems thinking and service design, I approach design through a strategic lens that connects research, operations, and experience. As a hybrid designer, I work across UX, CX, and product design to create clear, scalable solutions for complex systems.
Social Video Platform: Boosting engagement in social video apps
Enterprise Website: Simplifying complex enterprise navigation systems
Mayo Clinic: Designing seamless hybrid care experiences (NDA)
Healthcare Intervention: Reducing pediatric Type 2 diabetes through nutrition systems
Retail Experience: Improving in-store grocery decision making
Airport Experience: Reducing friction in airport waiting systems
J&J Vision Care: Expanding equitable access to vision care
Organizational Strategy: Driving innovation through system alignment